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Digital Downloads FAQ

How will I receive my printable? 

A link to download the digital file(s) will be delivered to your email via our automated system.

How long will it take to receive the email with my download link(s)? 

Once your order is complete, you should receive an email within minutes. Be sure to check your spam folder if the email does not arrive in a timely fashion. If you're still stuck, feel free to reach out through our contact form.

What's included in each digital download?

Your email will contain a link to a file which contains both a 5x7 PDF and an 8x10 PDF of the printable that you purchased. The Mini Prints are 4 to a page and postcard size. 

Is there a limit to how many times I can download my digital files? 

Yes - each file can be downloaded a maximum of three times at which point the link will expire. 

What's the best way to print my digital downloads?

Once you've downloaded the PDF, you can print it on your home printer (we recommend using card stock) or at your local print center (such as Kinkos or Office Max).  

Is there a way to access my downloads without the email?

If you've misplaced your email, you can visit our digital download order search page and enter your order number to retrieve your digital file links.